Workshops
Strategy Workshops
When you have clarity on where you're going and how to get there, success will follow. Gain clarity on your purpose, vision and goals in this interactive one-day workshop.
This workshop will help you to define your organisational goals, values and strategic direction.
We will cover:
Define your purpose and vision - understand your why and the value your organisation delivers to your community and/or customers
Set clear focus areas and goals - gain clarity on how you'll deliver on your vision
Measure for success - understand what success looks like and how to measure progress
Develop a roadmap for implementation - turn your strategy into action with a draft roadmap
What to expect
This is an interactive workshop that draws on the knowledge in the room. As a participant you will provide insights on your organisation, the environment you operate in and any research undertaken.
We'll begin by exploring opportunities, and revisiting your vision and purpose before setting clear focus areas and business goals.
Once we understand the direction we'll define what success looks like and how best to track and measure outcomes before drafting a roadmap which can be used to inform your organisational activities.
Ready to get started?
Customer Experience & Employee Value Proposition
An in-depth experience for teams who have a defined challenge or project that requires next level innovation, such as re-designing a service or mapping a customer journey to gain valuable insights on how to capture the hearts and minds of customers.
This hands-on, practical series of workshops will focus on collaborating with others, developing deep insights, ideating, prototyping and testing with customers to develop innovative solutions.
Your Design Thinking Coach will work with you to define the challenge, identify key collaborators, and develop a tailored programme to ensure key outcomes are achieved.
You can expect to build on existing problem solving skills as well as develop new skills in empathy, storytelling, and creating impact.
The format and duration will be defined by the needs of your team and/or organisation.